Terms of Use & Refund Policy
1. Donations Are Voluntary and Non-Refundable
All donations made through the Fundraiser Module are considered voluntary and are generally non-refundable, except in cases of proven transaction error or fraud.
2. Campaign Approval and Use of Funds
All campaigns are reviewed and approved by DICT. Funds raised must be used strictly for the stated purpose. Misuse of funds may lead to campaign suspension and possible investigation.
3. Donor Privacy and Data Protection
Donor information is handled in line with DICT’s data protection policy. Personal and payment details are encrypted and never shared without consent.
4. Receipts and Acknowledgment
Donors will receive an automated acknowledgment after each contribution. Official receipts or letters of appreciation may be issued by the hosting institution or body, depending on the campaign type.
5. Refund Requests and Dispute Resolution
Refunds due to duplicate payments or technical issues must be submitted in writing within 7 days of the transaction. All refund requests will be reviewed and processed within 10–15 business days, if approved.
