E-Records & Verification FAQ
1. What types of records can be verified through the eRecords system?
You can verify academic transcripts, admission records, graduation status, staff employment records, service years, appointment letters, and more — depending on the permissions granted by the institution.
2. Who can request a verification?
Employers, embassies, partner institutions, and authorized third parties can request record verification. In some cases, individuals may request verification of their own records for personal use.
3. How long does it take to process a verification request?
Standard requests are processed within 5–10 business days. Expedited services may be available for a fee, depending on the complexity of the request and institutional approval.
4. What information is required to initiate a verification?
Requesters must provide key details such as the full name of the individual, matric/staff ID (if available), department/unit, year of graduation or service, and any supporting documents. Verification without sufficient data may be delayed or declined.
5. How will I receive the verification result?
Once completed, verification results are sent via email or made available through a secure download link. All responses are digitally signed and/or watermarked to confirm authenticity.
